Shea McNamara

Fraud in the commercial insurance industry is a significant concern, costing billions annually. According to the Coalition Against Insurance Fraud, the U.S. alone loses approximately $80 billion each year due to fraudulent claims across all insurance sectors, with commercial insurance accounting for a substantial portion. For commercial brokers, fraud

Artificial Intelligence (AI) is reshaping the commercial insurance industry, offering tools that improve efficiency, enhance customer experience, and enable growth. For small-sized commercial insurance brokers, who often operate with limited resources, AI provides transformative solutions to help them stay competitive and thrive. By automating routine tasks, personalizing client interactions, and

Artificial Intelligence (AI) is reshaping the commercial insurance sector by streamlining processes, improving customer service, and enabling better risk assessment. With advancements in data analysis, machine learning (ML), and automation, insurers can reduce costs, enhance efficiency, and provide tailored solutions. This essay explores significant AI trends transforming the commercial insurance

Commercial insurance brokers play an essential role in the insurance ecosystem, serving as intermediaries who connect clients with insurers and facilitate complex policy placements. Compliance is a cornerstone of their responsibilities, involving the need to navigate intricate regulations, manage sensitive data, and maintain transparency in client interactions. These regulatory demands,

The commercial insurance claims process is often intricate and time-intensive, requiring brokers and insurers to navigate a myriad of documents, regulations, and complex scenarios. In an industry where efficiency and precision are paramount, artificial intelligence (AI) is revolutionizing claims handling by automating routine tasks, enhancing accuracy, and expediting decision-making. AI&

For commercial insurance brokers, client retention is not just about renewing policies—it’s about building enduring relationships based on trust, personalized service, and proactive solutions. In a highly competitive field, maintaining client loyalty requires more than a transactional approach. Artificial intelligence (AI) is increasingly becoming an essential tool for